90 - Day Plan and Resume
Executive Director — Audit Readiness
Card Fair Lending • Chase Bank
Dynamic professional with 10+ years at Chase Bank. Proven track record leading cross-functional teams to drive innovation, operational excellence, and strategic compliance in Card Lending.
Strategic Roadmap
Card Fair Lending Audit Readiness — Executive Director
This 90-day plan establishes a modern, AI-enabled audit readiness framework for Card Fair Lending at Chase. By combining rigorous gap assessment with automated testing, shift-left compliance integration, and centralized command-and-control dashboards, this strategy transforms the function from reactive exam preparation to proactive risk management. The plan delivers measurable outcomes — achieving 90%+ audit readiness within 90 days, reducing evidence retrieval time by 75%, and building a team equipped to pass regulatory examinations with confidence while positioning compliance as a strategic business enabler.
Career
Chase Bank — Tempe, AZ
Internal Leadership & Mentorship Programs
Market Leadership Team (MLT) — Leading the Arizona market's strategic leadership program, connecting site leaders to drive cross-functional initiatives and community impact.
Leading the faculty development pillar of Chase's Rising Stars program — designing curriculum, mentoring high-potential employees, and building the next generation of Chase leaders.
Capabilities
Steven Kay • Executive Director Candidate • Card Fair Lending Audit Readiness • Chase Bank
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