90 - Day Plan and Resume
Vice President — Issue Readiness
Card Servicing • Example Financial
Dynamic professional with 10+ years at Example Financial. Proven track record leading cross-functional teams to drive innovation, operational excellence, and strategic compliance in Card Lending.
Strategic Roadmap
Issue Readiness — Vice President
This 90-day plan establishes a modern, AI-enabled audit readiness framework for Card Fair Lending at Example Financial. By combining rigorous gap assessment with automated testing, shift-left compliance integration, and centralized command-and-control dashboards, this strategy transforms the function from reactive exam preparation to proactive risk management. The plan delivers measurable outcomes — achieving 90%+ audit readiness within 90 days, reducing evidence retrieval time by 75%, and building a team equipped to pass regulatory examinations with confidence while positioning compliance as a strategic business enabler.
Career
Example Financial — City, State
Internal Leadership & Mentorship Programs
Market Leadership Team (MLT) — Leading the regional market's strategic leadership program, connecting site leaders to drive cross-functional initiatives and community impact.
Leading the faculty development pillar of the company's Rising Stars program — designing curriculum, mentoring high-potential employees, and building the next generation of leaders.
Capabilities
Steven Kay • Director Candidate • Lending Audit Readiness • Example Financial
LinkedIn